TheISO 9001 standard is a standard that confirms to its holder that the basic management processes are followed in their organization, which then leads to continuous improvement of the quality of products or services provided to clients. It also confirms that processes for strategic management and risk management are in place in the firm.
Therefore, in the course of the audit this year, we have also documented the fulfilment of these processes at RESPECT and how the measures set in place help to continuously improve our service delivery to our customers. The result is an internationally recognised certificate that demonstrates the maturity and maturity of the audited organisation.
